FAQ

TikTok pays us separately. Nothing comes out of your earnings, and you never pay us.

Joining is free and you keep 100% of your LIVE earnings. TikTok pays us separately, so nothing comes out of your earnings.

You withdraw your LIVE earnings in your own TikTok account, with the payout options TikTok offers. Stellar Star never handles your money.

No. We coach, plan and find opportunities with you. Results depend on your content, your effort, your audience and the platform.

Yes. Before you join, we go through the agreement with you: your streaming arrangements, how long it runs and how to leave. Other terms are agreed with you directly.

Tell us which agency you’re with now. We’ll explain your options under TikTok’s rules before you decide. Never share your password or codes.

No. Buying or renting gear through us is optional. Setup help and picture tuning are free either way.

Ask us on WhatsApp and we’ll help you check. When you join, the invitation arrives inside the TikTok app and you accept it there. We never need your password.

Ask us on WhatsApp and we’ll confirm. Our agents never ask you for money, passwords or verification codes.

No. Joining Stellar Star is free and there are no fees. If anyone asks you for money in our name, don’t pay, and tell us on WhatsApp.

We see the LIVE data TikTok shares with agencies, such as LIVE hours and diamonds received. We can’t log in to your account, read your messages or touch your earnings.

Your personal manager helps you document the issue, explains the rules and prepares appeal materials with you. Appeal outcomes are decided by the platform.

Message us on WhatsApp with the button on this site. Your message ends with a short reference to the page or agent link you came from. Never share your password or verification codes with anyone, including us.

Yes. We start with your content direction, on-camera delivery and live preparation. You need to be 18 or older to go LIVE on TikTok, and your account needs to be registered in the Middle East or North Africa.

Creators whose TikTok account is registered in the Middle East or North Africa. Not sure about yours? Send us your username and we’ll check.

Yes. Expat creators living in the Gulf can join, whatever language they stream in.

Yes. You can go LIVE from a computer with TikTok LIVE Studio or a stream key, if your account has access. We help you set it up.

Yes. Tell us when you message us and we’ll arrange a female manager.

Help with connections, picture and light, sound, and account and LIVE settings, starting with the gear you have. Buying or renting gear through us is optional; setup help is free either way.

We start by looking at your account and content. Then your personal manager works with you on reviews, content planning, events and PK matches. Free setup is one part of it.

We look for a fit between your content, your audience and a brand’s needs, then discuss the format, requirements and terms. Each project depends on both sides agreeing.

Message us on WhatsApp from the agents page with your city and the languages you speak. We’ll explain the role and send the pay terms in writing.

Agents work full time, with a base salary plus commission. You get the full terms in writing before you start.

The agent is the creator’s first contact. The personal manager plans and reviews each live with the creator. Sometimes one person does both.